POLICIES, SHIPPING, AND FAQs
PRODUCTION AND SHIPPING UPDATES RELATED TO COVID-19
While our manufacturing partners are working diligently within new safety guidelines, some production delays are possible and items may take longer to reach you. Because we do not carry existing stock of any of the items in the shop, all orders come with a production time before shipping. The new safety guidelines mean that our partners are taking one to two additional days in some instances to finalize manufacturing your product before shipping. Under normal conditions it takes 5-7 days to produce your product before shipping. Please know that we are working hard to get your items to you as soon as possible. We're seeing delays with USPS's handling of anything shipping in cardboard tubes (namely our hanging canvas art). You may see that your item has shipped but lingers at the post office for a few days. Feel free to reach out to us at any time if you feel your item is taking longer than necessary to reach you.
WHEN & HOW WILL MY ORDER BE SHIPPED?
We fulfill orders Monday & Wednesday.
We use multiple shipping carriers and shipping is now FREE!!
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders within the US generally take 2-10 days to ship, not including production time, depending on where you live.
Orders may ship in multiple packages, sometimes on different days.
We observe postal/national holidays, and those are not included in business day calculations.
After shipment, it's always possible that there might be possible delays with UPS due to inclement weather or an abundance of packages. FedEx does not guarantee Ground delivery transit times. Please use your discretion when shipping packages Ground for guaranteed delivery dates. If this makes you nervous please do not wait until the last day to order.
When ordering an item marked pre-order you should be aware that it will take a minimum of two weeks to ship out whether it is shipped FedEx or USPS. Because we have no existing stock of any of these products, pre-orders allow us to keep costs to you down by ordering in bulk. Your order is not placed with our printer until the end of the pre-sale.
DO YOU SHIP WORLDWIDE?